Microsoft Volume Licensing — Installation Software or Ordering Media Kit

Before You Start

This page discusses the rules and procedures for downloading or ordering installation software using the Volume Licensing Service Center.

At the VLSC, you can download and install any available version or language for your product, as long as the total number of installations does not exceed the number of licenses you obtained through SANGOTeCH. For example, if your request included 20 copies of the English version of Windows Vista Upgrade with Service Pack 1, you could install two copies of this product, two copies of the product with Service Pack 2, two copies each of Windows 7 Professional Upgrade in English, Spanish, French, Russian, and Chinese, and six copies of Windows XP Professional with Service Pack 3 — for a total of 20 installations.

To download or order installation software, you must either be the administrator or have permission to perform the Download role. See Microsoft Volume Licensing — Administration and Permissions.

Downloading Installation Software

1. Sign into the Volume Licensing Service Center.
2. Choose Software > Licensed Downloads. The Licensed Downloads page appears, showing all products in your donation, grouped by families.
3. Find the specific product you want to download.

Notes:

• The Licensed Downloads page lists all the families of the products in your donation, but you can only install products for which you have product keys or setup codes. 
• When there are multiple versions in a product family, only the most recent appear when you first display the Licensed Downloads page. To see the complete list, click the + (Plus) button next to the family heading.
• After a product has been released for a while, Microsoft usually releases service packs or revision updates. Products that have the updates included have indications such as SP1, SP2, or R2 in their names. If your computers have the appropriate system requirements, you should usually download the one with the most recent date in the Release Date column.
• Some products are not available for download and cannot be ordered through the VLSC. If you do not see your product on the list, choose Software > Products Not Available. If your product is on this list, follow the instructions in Ordering Software by Phone or Fax.
4. Click the product name to display the Download Settings page.
5. Select your language, operating system type if applicable (32-bit or 64-bit), and connection speed and click Continue Download. The Confirm Settings and Download page appears, showing the settings you selected along with the size of the download and the estimated time.
6. Click Download under your preferred download method. You can use either Microsoft's recommended download manager or your web browser for the download operation. If you choose the download manager and it has never been installed on this computer, you will be prompted to install it. To see information about these options, choose Help > FAQs.
7. The Save As dialog box appears. Specify your location and click Save to start the download. Repeat as needed for other download files.

   If you are using the download manager, the application opens, and the download begins. The download manager displays the progress and status at the top of the window.

   You can click Pause at any time to pause the download operation. You can restart the download manager and click Resume at a later time.

8. For server products that require setup codes for installation, the codes appear on the VLSC download page after download is complete.

The term for the installation software on CD or DVD is "media kit." Media kits are about $25 each. You can order up to 10 copies of each media kit.

1. Follow steps 1 through 3 of Downloading Installation Software.
2. On the Download Settings page, select the language you want and operating system type, if applicable. A link to purchase the media kit appears next to the Continue Download button.
3. Click Purchase the media kit version and follow the prompts to complete the order process.

Ordering Software by Phone

You can call Microsoft Worldwide Fulfillment at (0800) 995-621. They will need the agreement license and authorization numbers from the SANGOTeCH fulfillment email. The shipping and handling fee is more, about $27, if the order is placed by phone.