Mailshell

General
Eligibility
Ordering
Processing
Support
Licence Renewals
Refunds Returns
More about Mailshell

For answers to general questions about the SANGOTeCH Programme, including registration and placing an order, please see SANGOTeCH FAQs.

General
What is the Mailshell Donation Programme?
As part of Mailshell’s commitment to the voluntary sector, Mailshell will be expanding its donation programme to better serve the nonprofit communities in South Africa.

The Donations programme is designed to meet the needs of small non-profits and to ensure they have access to Mialshell technology they need to achieve their missions.
^ back to top

Eligibility
How can I find out if my organisation is eligible?
Please see Mailshell Programme - Eligibility Criteria for further information.

^ back to top

Ordering
How many products can I request?<
During one fiscal year (1st July - 30th June) an organisation may request up to 100 donated Mailshell licenses. For information on placing an order, please see Placing an Order FAQs.

^ back to top

Processing
How soon will we receive the donation?
Once your order has been accepted and processed, the normal turnaround time is up to 10 days.

^ back to top

Support
What should I do if I require support?

For more information about how to use Mailshell, see the Mailshell help pages:

• Outlook
• Universal

For further assistance please contact SANGOTeCH support directly at support@sangotech.org

^ back to top

Licence Renewals
What should I do if I need to renew my licences?
If you have not reached the 100 license maximum, you can place another donation request for new licenses.

Please note: these donated Mailshell licenses last for one year.

^ back to top

Refunds Returns
What should I do if I want to return my order?
Returns cannot be accepted for this donation program.

^ back to top

More about Mailshell
How do I learn more about Mailshell?

Please visit the donor profile here and their web site at http://www.mailshell.com.